Signature

Dear Oliver, Thank you very much (again) for your detailed and thoughtful review, and for your continued stays with us during your work travels. We’re truly pleased to hear that you consistently experience our team as friendly and attentive, and that you enjoy the quality of our breakfast offerings as well as the atmosphere in the restaurant.It’s especially wonderful to read your kind words about Davide and his passion in the kitchen. We will make sure to share your compliments with him—he will be very happy to know his omelettes have been such a highlight of your visits.We appreciate your recommendation and are glad you enjoy the live cooking experience in our show kitchen.We look forward to welcoming you back again soon.Warm regards,Bas van ZantenFood & Beverage ManagerRenaissance Amsterdam Schiphol Airport Hotel

Dear Arsalan, Thank you for taking the time to share your detailed feedback. We’re glad to hear you enjoyed the goat cheese salad, but we’re sorry that the rest of your experience did not meet expectations, both in terms of food and service. Your comments regarding timing, seasoning, and preparation are taken seriously and have been shared with our kitchen and service teams for immediate attention. We also want to let you know that we have already made significant changes within Signature, with a renewed focus on consistency and guest experience—service, service, and service being our absolute priority going forward. In addition, a completely new menu is currently on its way, designed to elevate both quality and overall dining experience. We truly appreciate your honest feedback, as it helps us improve. We hope you will give us another opportunity in the future to show you the positive changes already underway. Warm regards, Bas van Zanten Food & Beverage Manager Renaissance Amsterdam Schiphol Airport Hotel