Bowling center "Meness" restaurant

Hello, Thank you for sharing your feedback. We are truly sorry that your visit left such an impression — this is far from the experience we want to create for our guests. Our team is not rude, and we do not speak to guests in a raised tone. We understand that in a busy environment certain interactions may feel different than intended, and we regret if any communication came across in a way that felt uncomfortable. Regarding the lane issues: technical disruptions are rare, but unfortunately they can happen, and our staff always restores the system as quickly as possible. We certainly never expect our guests to “explain properly” — if something isn’t working, it is our responsibility to fix it right away. We will review this situation internally to ensure that even in moments of technical problems our service remains clear, calm, and supportive. We appreciate your note about the old-school vibe — it means a lot to us. We hope that, with improvements we are already implementing, a future visit could leave you with a completely different impression.