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Response from the owner
vor 9 Monate
Thank you Mr Norbert for taking the time to share your feedback about your recent dining experience at our restaurant. We truly appreciate hearing from our customers, as it helps us identify areas that need improvement. …Thank you Mr Norbert for taking the time to share your feedback about your recent dining experience at our restaurant. We truly appreciate hearing from our customers, as it helps us identify areas that need improvement. We sincerely apologize for the disappointment and inconvenience you experienced during your visit. Providing exceptional service and quality meals is of utmost importance to us, and we regret that we fell short of meeting your expectations on this occasion. Rest assured, we are taking your comments seriously and are actively addressing the issues you raised. Our team is working diligently to make necessary improvements to ensure that all our guests have a pleasant and satisfying experience. We would love the opportunity to make it up to you and invite you to visit us again. Please feel free to contact us directly so we can personally assist you with your reservation and ensure a seamless experience. Once again, thank you for sharing your feedback with us. Your input is invaluable, and we hope to have the chance to serve you better in the future. Cyril Moussa Restaurant Manager More