Bar Locarno

Dear Katharina Schöneck,Thank you for your feedback regarding Bar Locarno. I’m really sorry to hear that your experience did not meet your expectations.I would like to clarify that our outdoor garden is always bookable, subject to availability. I also tried to find a contact under your name, as we usually keep details for our guests in order to follow up directly, but I was unable to locate a reservation, perhaps it was made under a different name or there was no booking.In any case, I would truly appreciate the opportunity to speak with you in person and better understand your experience. It would mean a lot to us if you could reach out via email at cproietti@hotellocarno.com.We can't wait to hear from you.Kind regardsChiara Proietti

Dear Sarah Bosten,Thank you very much for taking the time to share your feedback with us.We are pleased to hear that you appreciated the service and the atmosphere during your visit. However, we regret that the pricing of the beverages did not meet your expectations.Please allow us to share that our prices are in line with those of other five-star hotels located in central Rome, reflecting not only the exclusive location but also the quality of ingredients, service, and the overall experience we aim to provide.Our bar has been proudly recognized by the Financial Times as one of The "Top 25 destinations in the world for the perfect drink", and is also featured in the 50 Best Discovery guide, which celebrates excellence in hospitality worldwide. These acknowledgments are a testament to the passion and dedication of our team in creating a memorable and high-quality experience for each guest.That said, we are truly sorry to learn that the drinks did not meet your taste preferences. Your comments have been shared with our bar team, as we are always committed to refining our offering.We sincerely hope to have the pleasure of welcoming you back in the future for a more satisfying experience.Warm regards,Chiara Proietti

Dear Kevin Warren,Thank you so much for your wonderful words! We’re thrilled to hear that you enjoyed the cocktails, dishes, and our service.It means a lot to us that we could make your evening special. We look forward to welcoming you back soon to Bar Locarno for another memorable experience!Kind RegardsChiara Proietti