Erbert - Mazzini

Hi Raluca, we’re really sorry to read about your experience. What you described — from the quality of the ingredients to the portion sizes and overall taste — is absolutely not the standard we want to offer our guests. In particular, wilted salad, poor avocado quality, and insufficient protein portions are issues we take very seriously. We also understand how disappointing it is when a meal doesn’t match expectations, especially for both dishes ordered. We appreciate you taking the time to share this feedback because it helps us identify where we need to improve. We’ve already shared your comments with our kitchen team to review ingredient quality, portion consistency, and preparation standards. Thank you again for your honest feedback.