Radisson Blu Hotel, Amsterdam Airport

Dear Gerrit Harmsen,Thank you very much for taking the time to share your excellent rating following your recent stay at the Radisson Blu Amsterdam Airport.We are delighted to see that you had such a positive experience with us. Your perfect score is greatly appreciated and is a wonderful recognition of our team's efforts to provide a comfortable and enjoyable stay for our guests.Thank you once again for your kind feedback. We truly hope to have the pleasure of welcoming you back again in the future.Kind regards,ZoiGuest Relations Supervisor at Radisson Blu Amsterdam Airport

Dear MH 45,Thank you very much for your wonderful 5-star review!We are delighted to hear that you were very satisfied with your stay. Your kind words truly mean a lot to our team and serve as great motivation to continue providing memorable experiences for all our guests.We sincerely appreciate your support and hope to have the pleasure of welcoming you back to Radisson Blu Amsterdam Airport again soon.Kind regards,ZoiGuest Relations SupervisorRadisson Blu Amsterdam Airport

Dear Mr. Dhwanil Mehta, Thank you for taking the time to share your feedback following your stay at the Radisson Blu Amsterdam Airport. We are truly sorry to read about your experience and sincerely regret that your stay did not meet expectations. Please accept our deepest apologies for the concerns you raised regarding all aspects of your stay. This is certainly not the standard we strive to deliver, and your comments have been shared with the relevant teams for immediate review and corrective action. We are also very concerned to read about your interaction with a member of our management team. Please be assured that this does not reflect the level of professionalism and hospitality we expect, and your feedback will be addressed internally with the utmost seriousness. Regarding your breakfast experience, we regret the inconsistency in service and appreciate you bringing this to our attention, as it highlights areas where further training and communication are needed. At the same time, we are grateful for your kind words about Jelle and other team members, as well as your recognition of our location and shuttle service. Your acknowledgment will certainly be shared with them. We truly regret that we did not succeed in providing you with a satisfactory experience and appreciate your honest feedback. We hope you will give us a second chance to show you the level of hospitality our accommodations stands for. Kind regards, Zoi Guest Relations Supervisor at Radisson Blu Amsterdam Airport