Hostaria della Rosa Trattoria

Good evening Alessandra, table booked long ago for 1.30pm, but you arrived at around 12.30pm... a thank you from you wouldn't be bad. We welcomed you anyway, even though we already had 53 people in the room, but we …Good evening Alessandra, table booked long ago for 1.30pm, but you arrived at around 12.30pm... a thank you from you wouldn't be bad. We welcomed you anyway, even though we already had 53 people in the room, but we are better at getting into trouble to please the customer rather than staying in our comfort zone. She says she has been in the restaurant business for 12 years, I don't know in what capacity... for this reason she should have understood that Easter Monday, with all the places full, with everyone wanting to eat at 1pm, in a restaurant that cooks, would not be It was possible to get it done in half an hour… Instead, she who has worked in catering for 12 years, arrives an hour before the reservation, which is like saying that she arrives an hour early for an appointment and considers the person who arrives on time rude. But to simplify our work, since he has worked in catering for 12 years, he orders 5 different dishes at a table of 5…. She ordered, in addition to the appetizers which arrived quite quickly even though we already had 53 people: 1 ravioli 1 soup 1 grill 1 wild boar tagliatelle 1 cut 1 potato Come on, Alessandra, from a person who has worked in a restaurant for 12 years this is not acceptable. Bottom line, with these reviews you want to set limits, become rigid, refractory... at 12 and among those who booked at 12, rightly so, but we work hard to please all customers, and when, as in your case, you don't it is possible, for the reasons above, a thank you would be right, especially from those who... have worked in catering for 12 years, but instead penalize the service, the cuisine and the venue. Luckily everyone else thanked them, complete with applause that you heard too. Sincerely Maurizio Vecchi More